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Welcome to the CBC Health Insurance
Marketplace for Costco Members

 

Accessibility Statement


Revised Date 2/18/2021

Accessibility conformance status

 

CBC Insurance is committed to accessibility and strives to ensure its services are accessible to the broadest circle of people, including those with disabilities. CBC Insurance is working to conform to the principles of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG 2.1) 2.1 Level AA.

 

 

Accessibility feedback

Accessibility is powered by your willingness to share your experience on our site. If you have any specific questions, concerns, or general feedback about the accessibility of any the content on our website, please contact us. Please be sure to specify the page/URL of concern, and we will get back to you in a timely manner.


  • Phone: [ENTER PHONE]
  • Email: Accessibility@cbcins.com
  • Physical address:
    Custom Benefit Consultants, Inc.
    Attn: Brandon Russell, Vice President of Operations and Technology
    300 S. Fourth St., Suite 700
    Las Vegas, NV 89101


Technical specifications

The accessibility of CBC Insurance’s website relies on the following technologies:


  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript


Accessibility features

CBC Insurance reaches beyond compliance, providing usability improvements that benefit all users including those that rely on assistive technology. Accessibility features on our website include and are not limited to:


  • Keyboard accessibility
  • Sufficient color contrast
  • Alternative text
  • Form labels
  • Video captions
  • Text-zoom


Accessibility evaluation

This website is continuously tested with a robust, internal accessibility program using both manual and automated testing techniques. To help ensure that all people have the same experience on our website, it has also been tested and reviewed by disabled individuals using various assistive technology. Additionally, we have also commissioned third-party accessibility auditors at Be Accessible, Inc. to confirm accessibility and provide guidance with accessibility remediation.

 

Technology is constantly evolving, and new techniques to implement web accessibility are increasingly available. We will continue to review our website and apply additional accessibility as needed.


 

 


Contact us at (855) 332-3821 to speak with a
representative or to access to our language line.

All written materials from Qualified Health Plans
(QHP) can be translated and made available from QHP issuers.


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Copyright © 2021 CBC. All Rights Reserved.
All insurance products are sold by Custom Benefit Consultants, Inc., Ken Bahl, NPN: 4579133
24-Hour Response M-F
Real Time M/F 8am-5pm (PST)
(800) 611- 9056 M/F 5am-5pm (PST)

Language Assistance:


Spanish / Español
Russian / русский

Polish / Polskie

Japanese / 日本語

Chinese / 中文

French Creole-Haitian Creole / Franse - Kreyòl

Portuguese / Português

German / Deutsche

Vietnamese / Tiếng Việt

Arabic / العربية

French / Français

Persian-Farsi / فارسی

Korean / 한국어

Tagalog-Filipino

Italian / italiano

More Languages...

 

 

Attention: This website is operated by Custom Benefit Consultants, Inc. and is not the Health Insurance Marketplace website. In offering this website, Custom Benefit Consultants, Inc. is required to comply with all applicable federal law, including the standards established under 45 CFR 155.220(c) and (d) and standards established under 45 CFR 155.260 to protect the privacy and security of personally identifiable information. This website may not display all data on Qualified Health Plans (QHPs) being offered in your state through the Health Insurance Marketplace website. To see all available data on QHP options in your state, go to the Health Insurance Marketplace website at HealthCare.gov.

 

Costco Insurance Agency, Inc. is a licensed insurance agent. Insurance plans are offered by licensed insurance companies or health maintenance organizations. Health insurance plans on The CBC Health Insurance Marketplace for Costco Members are brokered and /or serviced by CBC Benefit & Insurance Services; CA License #: 0D75486 and Costco Wholesale Corp. License #: 0C28248. Costco Insurance Agency License #: 0D08407.

 

If you would like assistance in another language, please visit Healthcare.gov or contact us at (855) 332-3821 to access our language line.

 

All insurance products are issued by licensed insurance companies and made available to applicants through Costco Insurance Agency, Inc., which receives a commission from insurers to distribute these products. Your insurance policy, not the information on this site, determine the applicable terms and conditions of the insurance product. Neither Costco Insurance Agency, Inc. nor its affiliates guarantee the services of any insurance company.